Wuhan Carnegie Executive Meeting Etiquette Training
Wuhan Carnegie Etiquette Training for Receiving Visitors
Receiving visitors is a regular job for many corporate employees. The etiquette performance in receiving visitors is not only related to one's own image, but also related to the corporate image. Therefore, etiquette for receiving visitors has always been taken seriously. Here is some etiquette knowledge in this area
Visitors should stand up and shake hands to greet them. When superiors, elders, and customers come to visit, they should stand up and go forward to greet them. For colleagues and employees who are not meeting for the first time, you do not need to get up.
Can make visitors sit on the bench. If you are unable to receive visitors temporarily due to something else, you should arrange for an assistant or related personnel to receive the guests. Visitors cannot be left out in the cold.
Really listen to the visitor’s narrative. Visitors come here for business, so try to let the visitors finish their words and listen carefully.
Visitors’ opinions and views should not be expressed rashly, and they should be thought about before making any comments. For those who cannot answer at the moment, they should agree on a time before contacting them.
For things that can be answered immediately or handled immediately, you should answer them on the spot, answer them quickly, and do not make the visitor wait or visit again.
When receiving visitors, if there is a phone call or a new visitor, you should try to let an assistant or someone else receive you to avoid interrupting the ongoing reception.
Unreasonable requests or wrong opinions from visitors should be politely rejected without irritating or embarrassing the visitor.
To end the reception, you can politely make an excuse, or you can use body language to tell the other party that the reception is over.
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Wuhan Carnegie Education
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Wuhan Carnegie Etiquette Training for Receiving Visitors